FAQ
Frequently asked questions
If your question is not here, call 027 232 0074 and we will talk it through.
What kinds of projects does Outsiders take on?
We build outdoor infrastructure for public and civic spaces across Greater Wellington. That covers playgrounds and play spaces, bike facilities and pump tracks, walking and coastal trails, civic access like stairs and boardwalks, streetscapes, and the earthworks, retaining and drainage that hold it all together. If it is a place the public uses and it needs to last, it is our kind of job.
Do you work with councils and community boards?
Yes. A large part of our work is delivered for city and regional councils, community boards and Crown agencies through public procurement. We are comfortable with tender processes, staged sign-offs, community consultation windows and the reporting that public projects require, and we work to keep sites safe and accessible while the public is still using the area around them.
How do you build for Wellington's wind, salt and steep terrain?
By designing for the conditions from the start. Coastal sites get corrosion-rated fixings, drainage that copes with driven rain, and structures detailed to shed wind and sea. Steep sites get proper retaining, ground stabilisation and access solutions engineered for the slope. We would rather over-build the parts you never see than have the visible work fail in the first hard southerly.
Can you handle difficult-access or constrained sites?
That is often where we do our best work. Ridgelines, coastal edges, bush reserves and tight urban sites all bring their own access, material-handling and environmental challenges. We plan the logistics early, protect the surrounding environment, and use the right gear and methods for the ground rather than forcing a standard approach onto an unusual place.
Do you handle a project end to end, or only construction?
We can take a project from early concept and buildability advice, through consenting support and construction, to handover and ongoing maintenance. Working with us early usually means fewer surprises on site, because the way something will be built is considered while it is still being designed.
What safety standards do your playgrounds meet?
Our play spaces are built to the New Zealand playground standard, NZS 5828, including impact-attenuating surfacing, fall-height compliance and equipment spacing. We keep the documentation so the asset owner has a clear record for audits and ongoing inspections.
How long does a typical public-space project take?
It depends on scale, consents and community process rather than the build alone. A single play space renewal can be a matter of weeks on site, while a coastal walkway or multi-stage park upgrade can run across a season or more once design, consenting and staging are included. We give a realistic programme up front and flag the things most likely to move it.
Do you provide ongoing maintenance after handover?
Yes. Trails, walkways, drainage and play surfaces all last longer with planned upkeep, and we offer maintenance and inspection arrangements so the places we build keep performing for the community that uses them.